Privacy policy.

Controller and contact

SARL DUBOIS, 4 rue Édouard Vaillant, 92300 Levallois-Perret, is the controller for data collected through On the Roof. For any questions about your data: hello@ontheroofparis.fr.

Why your data is used

Your information is used to respond to an enquiry about a stay, event or production, prepare a proposal or booking, and organise follow-up to our conversations.

It is also used to protect the form against automated or fraudulent enquiries. No marketing communication is sent without separate consent or an applicable legal basis.

Data, legal basis and recipients

Depending on your enquiry, we process your contact details, dates, number of people, requested configuration, project type and the details you provide.

Fields marked with an asterisk are necessary to assess the enquiry. Processing is based on pre-contractual steps requested by the data subject, performance of a contract when a booking is confirmed, compliance with our legal obligations, and our legitimate interest in securing the form.

Data is accessible only to authorised people within SARL DUBOIS and the technical providers strictly necessary for hosting, email or the booking journey. It is neither sold nor rented.

Support through WhatsApp

For confirmed stays in The Room, The Penthouse or The Private Floor, a direct conversation with the concierge team on WhatsApp is offered to help with communication before and during the stay.

Using WhatsApp is optional. You may prefer to communicate by phone or email. Please do not send documents or sensitive data in this conversation.

Retention and security

Enquiries that do not lead to a booking are retained for no more than three years from the last contact. Contractual and accounting documents are retained for the periods required by law.

To protect the forms, a pseudonymised technical fingerprint, renewed daily, may be retained for a short period of no more than 48 hours to limit automated or fraudulent submissions. We implement appropriate technical and organisational measures to protect the data collected.

Your rights

You may request access to, correction or erasure of your data, restriction of its processing, object where the law permits, or request portability. Write to hello@ontheroofparis.fr. You may also lodge a complaint with the CNIL.

Cookies and audience measurement

With your consent, the Meta pixel measures visits and submitted enquiries, and lets us show you our adverts on Instagram and Facebook. It never transmits the contents of the form. It remains disabled if you refuse, and you can change your mind at any time via “Cookie preferences” at the bottom of the page.